Worldwide Flight Services (WFS), part of the SATS Group, is a prominent name in the international air cargo industry with more than 50,000 employees worldwide. Our operations at Schiphol, Europe's third busiest airport, are fundamental to the logistics flow and trade through one of Europe's busiest airports. Our services ensure that goods reach their destinations worldwide quickly, safely and efficiently. We handle the receipt, storage and preparation of both import and export freight. This means that we sort, store goods safely and prepare them for further distribution. We unload trucks, build cargo on aircraft plates or in containers and ensure that every package arrives at the right place elsewhere in the world. Really every conceivable kind of cargo comes in, which makes our work fun; The world passes us by every day.

Shiftleader Cargo Office

The Shiftleader Cargo Office coordinates the handling process, serves as the first point of contact for employees and external parties, and acts as a mentor and work distributor for the team.

Your work consists of:

•             Managing a small operational team;

•             Supervising the correct execution of the operational activities;

•             Identifying regularly occurring problems and initiating remedial actions;

•             Coaching, training, guiding and motivating the team;

•             Monitor flight bookings and truck orders;

•             Proactively communicate with the warehouse team;

•             Customer service, both by e-mail and managing telephone traffic;

•             Report to the Office Supervisors.

Your profile:

•             You have experience in an equal role, are a team player and you are able to coach your teammates;

•             You have strong communication skills, in Dutch and in English, both verbally and in writing;

•             You are flexible, stress-resistant and you keep an overview;

•             You have a decisive personality and you are decisive;

•             You have sufficient knowledge of regular regulations, frameworks and precedents;

•             You are proactive and set the right priorities;

•             You can quickly anticipate things that hinder the progress of the process and also divide the work.

What do we offer?

• A fun, challenging job in a dynamic international environment at Schiphol;
• The person with the right attitude and urge to perform ends up in a smooth and family company with great colleagues;
• A competitive salary with excellent secondary conditions.

If you feel attracted by the above profile, please send your CV and a short motivation to the attention of Mirjam Hellinga, HR Manager. Email  recruitment.ams@wfs.aero

Acquisition as a result of the profile is not appreciated.

Type of employment: Full-time