Worldwide Flight Services (WFS), part of the SATS Group, is a prominent name in the international air cargo industry with more than 50,000 employees worldwide. Our operations at Schiphol, Europe's third busiest airport, are fundamental to the logistics flow and trade through one of Europe's busiest airports. Our services ensure that goods reach their destinations worldwide quickly, safely and efficiently. We handle the receipt, storage and preparation of both import and export freight. This means that we sort, store goods safely and prepare them for further distribution. We unload trucks, build cargo on aircraft plates or in containers and ensure that every package arrives at the right place elsewhere in the world. Really every conceivable kind of cargo comes in, which makes our work fun; The world passes us by every day.

We are looking for an enthusiastic and driven leader to strengthen our team and inspire others. As a Cargo Office Supervisor, you will be responsible for the entire logistics process and ensure that daily operations run smoothly and efficiently.

In this role, you will lead the operational office department, overseeing the proper execution of all activities. You will identify bottlenecks, take the initiative to implement improvements, and ensure recurrin issues are properly handled. You will also manage staff schedules and working hours administration.

Beyond organizing daily processes, you will play a key role in guiding, motivating, and developing your team. You will conduct performance and absence reviews, create and maintain work instructions, and keep them up to date. Additionally, you will maintain close contact with customers and work intensively with other departments within WFS to safeguard the quality of our services.

As Cargo Office Supervisor, you will report directly to the SR Manager Cargo Office.

What you bring:

• A minimum of a bachelor’s degree level of education (or equivalent) and at least two years of experience in a similar role;
• Strong leadership qualities with the ability to motivate and engage your team;
• Flexibility and resilience under pressure; solution-oriented with strong prioritization skills;
• Ability to quickly adapt when process obstacles arise, with sound knowledge of cargo office procedures;
• A proactive and responsible work attitude with the ability to work independently;
• Excellent communication skills, both verbal and written, in Dutch and English;
• Proficiency with computers and software such as Excel, Word, and Outlook.

What we offer:

• A salary between €3,270 and €4,605 per month;
• Holiday allowance and paid leave accrual;
• Travel allowance and parking facilities;
• Pension scheme with the majority of contributions paid by us;
• Career growth opportunities and training at our in-house training center;
• A workplace where aircraft are always in view.

Application process:

1. We will give you a call to get acquainted.
2. Still enthusiastic? Then we will invite you to our office for an interview, where you can also see your future workplace.
3. If the interview feels right for both sides, we will make you an offer.

Onboarding:

1. In your first week, you will get started right away;
2. You will attend an introduction day to get to know our company better;
3. Through our training center, you can follow various courses and continue developing yourself.

Are you ready to become our new colleague at WFS Schiphol? Apply now and discover how exciting working in air cargo can be!

Send your CV to: recruitment.ams@wfs.aero or click ‘Apply now’.

Your personal data will be collected and stored for the duration of the application process. Once the process is completed, your data will be deleted after 12 months. By applying, you agree to this policy.

Acquisition in response to this vacancy is not appreciated.