Our Office department is responsible for receiving, verifying and coordinating freight documents, while complying with strict security measures in accordance with applicable legislation. We focus on smooth acceptance and correct screening activities.

As an Administrative Assistant (Office Agent) Air Freight, you are responsible for ensuring the correct application of security laws to all export shipments. You play a key role in screening activities and ensure customer-friendly but correct acceptance.

Responsibilities:

Operational:

• Receiving various AWBs (Air Waybills) for export shipments.
• Carrying out administrative security checks.
• Using the EU database for regulated agents.
• Identifying cargo for further checks.
• Communicating with office and warehouse staff about shipments.
• Carrying out DG checks if necessary.
• Data input in Cargospot.

Customer relations:

• Assisting agencies with the delivery of export shipments.

Communication:

• Maintaining communication with customs agencies that deliver freight.
• Providing information to office and warehouse staff regarding specific shipments (screening, DG, etc.).

In short, as office agents, we focus on:

• Performing correct and complete security checks.
• Striving for smooth acceptance in collaboration with the acceptance team.
• Checking dangerous goods and pharmaceutical products in accordance with applicable IATA regulations.

Your profile:

• Higher education is an advantage but not required.
• At least 1 year of experience as an administrative assistant, ideally in the air freight sector.
• Good knowledge of Dutch, French & English.
• Proficiency in MS Office (Word, Excel, Access, Outlook).
• Experience with Cargospot and related software programmes is a big plus.
• Willingness to work in 3 shifts (morning - evening - night).

What we offer

• A dynamic working environment with great colleagues and a varied range of tasks.
• Training opportunities and support for personal growth.
• Various career opportunities within our company.
• An attractive salary package