WFS, a member of the SATS Group, is a global air cargo logistics leader and best in class ground handling partner.
We offer services for Air Cargo, Ground Handling and specialist needs. 
SATS-WFS has a strong presence across a combined network of over 215 locations and employs over 46 000 of the finest professionals all over the world.  

WFS Italy is pleased to announce and incredibly opportunity to join our team as an Operational Planner.

As Operational Planner  your main responsibilities will be to plan monthly shifts for operational and warehouse staff, ensuring coverage according to workload and the needs of different areas. Update daily assignments in case of absences, operational changes, or urgent requirements.

Manage and monitor leave for shift personnel, ensuring compliance with internal policies while maintaining service levels.

Record daily working hours for all staff (productive hours, absences, training, long-term leave) and maintain accurate attendance tracking. Maintain constant communication with the managers of each operational area to promptly identify staffing needs, critical issues, and workload changes.

Participate in weekly review meetings to assess planned hours, operational requirements, and necessary adjustments to the schedule. Collaborate with HR, Finance, and business leaders to ensure that planning processes align with company strategy and efficiency objectives.

The successful candidate will have the following skills and qualifications:

High school  degree

Experience of relevant work experience in Staff Rostering related role

Experience in analytics

Knowledge of optimization systems

Understanding of Staff Rostering planning processes, theories and methodologies

Advanced level of Microsoft Office (Word, Excel, Power Point, Outlook) skills

Fluent command of spoken and written English